MISSION
Macon Community Hospital’s mission is to partner with its physicians and the community to provide safe, quality, compassionate, and affordable healthcare.
MCH is a hometown hospital dedicated to meeting the healthcare needs of our patients of all ages with compassion and personalized care. We strive to deliver the very best to every patient every day. The patient is the first priority in everything we do. We recognize the vital role that families play in ensuring the health and well-being of infants, children, and adolescents therefore, family centered care is our priority for our pediatric patients.
VISION
- To provide compassionate care with pride and respect to all.
- To promote wellness in our community.
- To progress into the future with financial stability and state-of-the art equipment, technology, and facilities.
- To pursue excellence in our quest to be the best rural hospital in Tennessee and to be an “employer of choice” providing a safe and rewarding environment for our employees.
VALUES
Respect – We greet everyone, those we serve, and those with whom we work with the highest professionalism and dignity.
Excellence – We work as a team to bring experience, the best practices, and advanced technology to provide the highest-quality care for our patients and families. We devote ourselves to continuous improvement, excellence, and professionalism in our everyday work.
Safety – Patients and families have placed their lives and health in our hands. At MCH our first priority is to protect our patients from harm. We believe that maintaining the highest safety standards are critical to delivering high quality care and that a safe workplace protects us all.
Caring – Every member of our staff touches the lives of the patients and families in our care. We treat those we serve and each other with kindness and compassion.
Because we value COMPASSION, we conmit to:
- Serving others with dignity and respect.
- Respecting equality and individuality of all patients and employees. Caring for others with concern and respect.
Because we value our COMMUNITY, we commit to:
- Treating our patients like family and to provide family centered care for our pediatric patients.
- Recognizing community healthcare needs and promoting educational programs to meet those needs.
- Participating in community activities and events.
Because we value COMMITMENT, we commit to:
- Putting our patients and their families first.
- Providing quality healthcare.
- Maintaining long-term stability and growth.
Because we value COMMUNICATION, we commit to:
- Being our patient’s advocate and responding to their needs and concems.
- Speaking openly and honestly and listening without placing judgment.
- Staying informed and encouraging open communication with patients, families, and fellow employees.